Privacy Policy

Privacy Policy

Who are we?

Our company Diabas.Online, located in Belgium. To contact us, use the email Deusa@Diabas.Online or the Contact Us form. If applicable, our Data Protection Officer can be reached via email at ADMIN@Diabas.Online.

What information do we collect?

  1. Types of information collected: Name, address, email, phone number, username, and other necessary data.
  2. How we collect data:
    • When the user registers or makes a purchase.
    • By filling out contact forms or subscribing to newsletters.
    • Through third parties, such as business partners.
  3. Sensitive or financial data: Information is handled with high confidentiality and security.

How do we use personal information?

  1. Personalization of content and user experience.
  2. Configuration and account administration.
  3. Sending marketing communications and event notifications.
  4. Conducting surveys and polls.
  5. Internal research and development purposes.
  6. Provision of contracted goods and services.
  7. Compliance with legal obligations, such as fraud prevention.

What legal basis do we have for processing your personal data?

  1. Consent: Explicitly given by the data subject.
  2. Contract: Necessary to fulfill contractual obligations.
  3. Legitimate interests: E.g., improvements in services and products.

When do we share personal data?

We share data only when necessary for:

  1. The provision of contracted services.
  2. Legal compliance or internal audits.
  3. Transfers protected by appropriate contractual clauses.

Where do we store and process personal data?

Data may be stored locally or on servers with more reliability and security in the United States [USA]. If data is transferred outside the EEA, we implement additional measures, such as specific contracts, to ensure data protection.

How do we protect personal data?

  1. Protection against loss and unauthorized access through backups.
  2. Robust business continuity procedures.
  3. Staff training on data security.
  4. Digital encryption to maintain privacy.

How long do we retain personal data?

We retain data only for as long as necessary to fulfill the purposes described or as required by law. Discarded data is securely deleted.

Your rights regarding personal data

  1. Access, correct, or delete information.
  2. Withdraw consent where applicable.
  3. Restrict processing or request data portability, with a user-friendly area provided to download information from your account panel.
  4. File complaints with the competent moderation bodies.

Automated decisions and profiling

We use automated decisions to maintain applicable and encrypted confidentiality, ensuring user rights and transparency.

Terms in the section on "Profiling" are transparent and detailed, explaining how and why profiling is used, along with safeguards:

Profiling

We use profiling to provide personalized services and enhance the user experience. This practice involves processing user data, including sensitive information, in an automated manner through the site and other tools to identify preferences, interests, or mechanical behaviors on the platform, offering suggestions or relevant content based on these digitally and mechanically perceived criteria.

  1. Purpose: Profiling is used to:
    • Personalize product and service offers based on your preferences.
    • Send marketing communications and content more relevant to your profile.
    • Conduct internal analyses to improve our services, particularly in terms of usability and simplicity.
  2. Legal Basis: We conduct profiling based on your explicit consent or, in some cases, on legitimate interests, where applicable.
  3. User Guidelines: You have the right to:
    • Request information about how your data is used in profiling.
    • Opt-out of automated decisions based on profiling, where such decisions may have legal or similarly significant effects.
    • Withdraw consent for profiling, where applicable.
    • We provide a feature in each material on the platform to report rights violations if any proprietary content is allegedly posted by non-owners.
  4. Security and Privacy: We ensure that all data used for profiling is protected against unauthorized access and complies with applicable privacy regulations.

How to contact us?

For questions, complaints, or exercising your rights, contact us via email [admin@diabas.online], phone [+556198300188], or through the Contact Us form in the site's side menu, near the terms of use section below.

IN SUMMARY

Our Privacy Policy governs how we collect, use, store, and protect our users' data.

  1. Data Collection: We collect information provided by users, including but not limited to Facebook data.
  2. Data Usage: Collected data will be used exclusively to improve the service and personalize the user experience.
  3. Information Sharing: We do not share personal information with third parties, except when required by law or to protect our legal rights.
  4. Data Protection: We adopt standard and appropriate technical and organizational measures to protect user data against unauthorized access or misuse.